Stefan Pettersson Jan 25th, 2017 Perspectives

Market in change


The global customer care outsourcing market is forecast to grow more than four percent annually up to 2020. Although digital services are becoming increasingly important for the customer ...

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Fidel Rodríguez Sep 24th, 2014 Perspectives

The natural art of selling


The human being, like many other animals show daily in nature, has a great commercial potential. Thus, some species of birds evolved to have bright colors to help them find a mate; some p...

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